Daya Borders Terms of Service

These Terms of Service (the "Terms") govern your access to and use of Daya Borders ("Borders", "we", "us", or "our"), including the website, app, and related services. Borders is a personal app for people in Nigeria who are paid from abroad. Please read these Terms carefully. By accessing or using Borders, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using the Borders website at https://dayaborders.com, the Borders app, or any other feature or service we provide as part of Borders (collectively, the "Services"), you agree to be bound by these Terms and by all policies incorporated by reference, including our Privacy Policy and our KYC/AML/CFT Policy.

If you do not agree to these Terms, you must not access or use the Services.

2. Eligibility

To use the Services, you must:

• Be at least 18 years of age, or the age of majority in your jurisdiction, whichever is greater.
• Have the legal capacity to enter into a binding contract.
• Not be a resident of, or located in, any jurisdiction where use of the Services is prohibited by applicable law, or be a person with whom we are prohibited from dealing under applicable sanctions, trade, or financial-crime laws.

We may refuse to offer the Services to any person or entity and may change our eligibility criteria at any time.

3. Description of Services

Borders provides personal accounts for individuals in Nigeria who are paid from abroad. Our Services currently include, and may in the future include, the following:

• Foreign currency account details — US dollar and euro account details in your own name, which you can use to receive payments from clients and platforms. You can hold US dollar account details at more than one partner bank, and Amazon KDP payouts are supported.
• Balances — holding the US dollar and euro balances you receive.
• Conversion and withdrawals — converting US dollar and euro balances to naira and withdrawing them to Nigerian bank accounts.
• Transfers — sending funds to international bank accounts and to other Borders users.
• Virtual USD card — a virtual US dollar card for online payments. A one-time card fee applies, and card-specific terms are shown to you in the app before you create a card.

We may add, modify, suspend, or discontinue any part of the Services at any time. Certain features may be subject to additional terms, eligibility checks, or separate agreements, which will apply in addition to these Terms. Some Services, including account details and the virtual card, are provided with regulated partner banks and a card issuing partner. Where a partner's terms apply, we show them to you in the app before you use that feature.

4. Accounts & Registration

4.1 Account Creation

To access most Services, you must register for a Borders account and provide accurate, current, and complete information. You agree to keep your account information up to date at all times.

4.2 Account Security

You are responsible for safeguarding your account credentials and any devices used to access the Services. You must notify us promptly at support@dayaborders.com if you suspect any unauthorised access to or use of your account. You are responsible for all activity that occurs under your account, except to the extent caused by our failure to meet our own security obligations.

4.3 Authorised Users

If you authorise any other individual to access your account, you are responsible for their compliance with these Terms and for all activity conducted under your account by that individual.

5. KYC, AML & Compliance

As the operator of the Services, we are subject to know-your-customer ("KYC"), anti-money-laundering ("AML"), and counter-financing-of-terrorism ("CFT") obligations. By using the Services, you agree to comply with our KYC/AML/CFT Policy, which is incorporated into these Terms by reference. Verification for the Services uses your Bank Verification Number (BVN) or National Identification Number (NIN), together with identity and liveness checks.

You agree to:

• Provide accurate, complete, and current identity information when requested, and to submit verification documentation as part of onboarding and ongoing due diligence.
• Cooperate with any verification, enhanced due diligence, source-of-funds, or source-of-wealth checks we or our partners may require.
• Promptly update us of any change to the information you have provided.

We may suspend, restrict, delay, or terminate your access to the Services, freeze or hold funds, decline or reverse transactions, and report activity to relevant authorities where we reasonably believe it is necessary to comply with applicable law, sanctions programmes, or our compliance obligations, or where we detect suspected fraud or financial crime.

6. Acceptable Use / Prohibited Activities

You agree not to use the Services to engage in, facilitate, or further any of the following:

• Any unlawful, fraudulent, deceptive, or malicious activity, or any activity that violates applicable laws or regulations.
• Money laundering, terrorist financing, sanctions evasion, bribery, corruption, or any other financial crime.
• Transactions involving proceeds of crime, stolen funds, or assets derived from prohibited or illegal activities.
• Circumventing, disabling, or interfering with security-related features of the Services, or attempting to gain unauthorised access to any account, system, or network.
• Introducing malware, viruses, or any harmful code, or conducting any denial-of-service or similar attack.
• Scraping, harvesting, or systematically extracting data from the Services except as expressly permitted by us in writing.
• Reverse engineering, decompiling, or disassembling any part of the Services, except to the extent such restriction is prohibited by applicable law.
• Using the Services to infringe the intellectual-property or other rights of any third party.
• Misrepresenting your identity, affiliation, or the purpose of a transaction, or providing false or misleading information.
• Reselling, sublicensing, or commercially exploiting the Services except as expressly authorised by us in writing.

We may investigate and take appropriate action against any suspected violation, including suspending or terminating access and reporting to law-enforcement or regulatory authorities.

7. Fees & Payments

Your use of certain Services may be subject to fees, including transaction fees, FX spreads, and service charges. Applicable fees will be disclosed to you before you incur them or as otherwise set out in a separate agreement, fee schedule, or in-product disclosure.

• You authorise us to deduct applicable fees from the relevant transaction, balance, or settlement amount.
• Unless otherwise stated, fees are exclusive of any taxes, levies, or duties, which are your responsibility.
• We may change our fees from time to time. Changes will take effect prospectively and will be communicated through the Services or by other reasonable means.
• Except where required by applicable law, fees already incurred are non-refundable.

You are responsible for determining, reporting, and paying any taxes applicable to your use of the Services and your transactions.

8. Third-Party Services

The Services may rely on, link to, or integrate with third-party products, services, or content, including banking partners, payment processors, identity-verification providers, and other infrastructure providers. We do not control and are not responsible for third-party services, and your use of them may be subject to separate terms and policies. Your dealings with any third party are solely between you and that third party.

9. Intellectual Property

The Services, including all software, text, graphics, logos, designs, and other content (excluding your content and third-party content), are owned by or licensed to us and are protected by intellectual-property laws. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Services for their intended purpose.

You may not copy, modify, distribute, sell, or create derivative works from any part of the Services except as expressly permitted. The "Daya Borders" name and logos are our trademarks, and you may not use them without our prior written consent. To the extent you provide feedback or suggestions, you grant us a perpetual, royalty-free licence to use them without restriction.

10. Privacy

Our collection and use of personal information in connection with the Services is described in our Privacy Policy, which is incorporated into these Terms by reference. By using the Services, you acknowledge that you have read and understood the Privacy Policy.

11. Disclaimers

The Services are provided on an "as is" and "as available" basis, without warranties of any kind, whether express, implied, or statutory. To the maximum extent permitted by applicable law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the Services will be uninterrupted, timely, secure, error-free, or free of harmful components, or that any defects will be corrected. No advice or information obtained from us or through the Services creates any warranty not expressly stated in these Terms.

12. Limitation of Liability

To the maximum extent permitted by applicable law, in no event will we, our affiliates, or our and their respective directors, officers, employees, or agents be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunities, arising out of or relating to your use of or inability to use the Services, whether based on contract, tort, statute, or any other legal theory, and whether or not we have been advised of the possibility of such damages.

To the maximum extent permitted by applicable law, our aggregate liability arising out of or relating to these Terms or the Services will not exceed the greater of the total fees you paid to us for the Services giving rise to the claim during the three (3) months preceding the event giving rise to the liability, or one hundred United States dollars (USD 100). Some jurisdictions do not allow certain limitations of liability, so some of the above may not apply to you.

13. Indemnification

You agree to indemnify, defend, and hold harmless us, our affiliates, and our and their respective directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with: (a) your access to or use of the Services; (b) your violation of these Terms or any incorporated policy; (c) your violation of any applicable law or the rights of any third party; or (d) any content or information you submit through the Services.

14. Term & Termination

These Terms remain in effect for as long as you use the Services. You may stop using the Services and close your account at any time, subject to the completion of any pending transactions and applicable record-keeping obligations.

We may suspend, restrict, or terminate your access to the Services, in whole or in part, with or without notice, where we reasonably believe you have violated these Terms or applicable law, where required for compliance or security reasons, or where necessary to protect the Services or other users. Upon termination, your right to use the Services ceases, but provisions that by their nature should survive termination (including those relating to intellectual property, disclaimers, limitation of liability, indemnification, and governing law) will continue to apply.

15. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will notify you by posting the updated Terms with a revised "Last Updated" date or by other reasonable means. Your continued use of the Services after the changes take effect constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Services.

16. Governing Law & Dispute Resolution

These Terms, and any dispute or claim arising out of or in connection with them or the Services, are governed by the laws of the Federal Republic of Nigeria, without regard to conflict-of-laws principles.

The parties will attempt in good faith to resolve any dispute informally before pursuing formal proceedings. Any dispute that cannot be resolved informally will be subject to the jurisdiction of the courts of Lagos State, Nigeria. Nothing in this section limits either party's ability to seek injunctive or equitable relief, or to comply with applicable regulatory requirements.

17. Contact

If you have any questions about these Terms, please contact us at:

Daya Borders
Email: support@dayaborders.com
Website: https://dayaborders.com